ASHRM Award

Lake Health Earns Patient Safety Award

CONCORD TOWNSHIP, OH, November 8, 2019– Lake Health has been recognized with a national award for excellence in patient safety. Lake Health earned the 2019 Patient Safety Award from the American Society for Health Care Risk Management for dramatically improving patient safety after surgery. Between January 2015 and March 2019, big and small changes reduced respiratory complications after surgery by 98 percent! 

Lake Health uses its own cutting edge I-3 process to achieve better clinical outcomes for its patients and enhance the patient experience. I-3 stands for Innovative Improvement to Maintain Independence. It is a hybrid of the nationally recognized LEAN process, which allows Lake Health to more closely examine every aspect of the patient experience in order to become more efficient while achieving higher quality across the continuum of care.

Lake Health has been using I-3 for more than seven years with the ultimate goal of developing an organization that is focused every day on being better than it was before.