In the coming months, your Lake Health billing statements will have a fresh new look that reflects that we are now part of University Hospitals (UH).
As UH’s flagship community-based health care provider in Lake County, patients can continue to receive outstanding care from the same Lake Health doctors and nurses in the same locations they have come to know and trust.
Frequently Asked Questions
Will I continue to receive bills for services or visits performed at Lake Health from Lake Health?
Services or visits performed at Lake Health for inpatient, outpatient and professional services will be billed by Lake Health. In the near future, the Lake Health patient statements will be redesigned to incorporate UH branding. Patients on existing Lake Health payment plans will also see changes in the upcoming months.
How do I pay my bill?
Follow the instructions on your statement to pay your Lake Health bill online. You can also pay your bill or check your balance 24/7 through our automated Lake Health patient billing phone service line at 440-306-5319.
To pay a hospital, provider or lab bill from University Hospitals online, visit UHhospitals.org/Billing.
What if I have questions about billing?
You can call 440-354-1640 with questions regarding your Lake Health bill or to speak with a patient financial advocate.
For University Hospitals billing questions, call 216-844-8299.
For University Hospitals financial counselors, call 1-866-771-7266.
Where can I learn more about the transition?
Please visit lakehealth.org/uh to learn more about Lake Health joining University Hospitals.